ParentPay Cashless Catering

Wanstead High School is now a cashless school.

Please find below frequently asked questions and more information about the scheme.

FAQs

What is ParentPay?

This is the system that allows parents to put money onto their child's account. Parents register for ParentPay online and then select payments towards school meals. You can add funds to the ParentPay account via the ParentPay website. (Please click here).

How do I get started?

We will send you an activation letter when your child enrolls enabling you to setup your ParentPay account. The activation letter will contain a personal activation username and password to enable you to login to ParentPay. During the activation process you will be guided through changing your username and password to something more memorable; you can also merge your accounts if you have more than one child at Wanstead High School.

My child is entitled to free school meals, what should I do?
Nothing! Your meal allowance will be added each day and will be ready to from 9am.

My child is entitled to free school meals but would like to buy food at times of the day outside of lunchtime.
You will need to register with ParentPay and add funds to your account using the website.

The balance in school is showing as zero but funds have been added via the ParentPay website
It takes up to 48 hours for funds to be shown on your account. Please remember to plan in advance when topping up. We will loan money to the account if your balance is zero, but this will be taken from the top-up amount.

I can’t activate my ParentPay account

Please contact Ms A Aldridge (Office Manager).

About ParentPay

What does ParentPay do?

ParentPay

enables you to pay for school dinners and trips
offers a highly secure payment site
gives you a history of all the payments you have made
allows the merging of accounts if you have more than one child at school
shows you all items available for payment relevant to each of your children
emails a receipt of your payment to the email address you register

How does ParentPay help you?

ParentPay

gives you the freedom to make payments to school whenever and wherever you like
stops you having to write cheques or search for cash to send to school
gives you peace of mind that your payment has been made safely and securely
helps with budgeting; payments are immediate, there is no waiting for cheques to clear
payments for many of the larger trips can be made by instalments up to the due date
ParentPay is quick and easy to use

How does ParentPay help our school?

ParentPay

reduces the administrative time spent on banking procedures

keeps accurate records of payments made to every service for every student
ensures that payments do not bounce
reduces paper ‘waste’
allows for easy and quick refunds to be made back to your account
improves communication between the school and parents concerning payments
offers a more efficient payment collection process, reducing the amount of money held on school premises

Canteen provider:

Wanstead's canteen is managed and run by Harrisons Catering group. Please click here for their website and here for a brief overview of their services and what's on offer.

Canteen menu and pricing

Please click here for menu and pricing details.